Premium VoIP phone solutions for businesses that can't afford downtime.
Every Dropped Call is a Lost Client.
We make sure you never lose one.
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Clients Served
Your MSP's VoIP is Costing You Clients.
And they don't even realize it's a problem.
$650
Average Lost Call Value
One missed call from a potential client can cost you thousands in billable hours.
85%
Won't Call Back
Callers who get poor quality of voicemail won't try again. They call your competitor instead.
3 Days
Average MSP Resolution Time
When your phones go down, your MSP opens a ticket. Meanwhile, you're bleeding revenue.
Sound Familiar?
- ✗ Choppy audio on important client calls
- ✗ Support tickets that take days to resolve
- ✗ Unexpected bills for "additional support"
- ✗ Phone system down during business hours
- ✗ "We'll look into it" instead of immediate action
- ✗ Generic solutions that don't fit your workflow
Why MetaPhone?
We're not your typical MSP. We're VoIP specialists.
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Specialists, Not Generalists
5+ years dedicated to VoIP. 3CX Advanced certified. We don't do VoIP on the side - it's all we do.
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Built for Professional Services
We specialize in professional services where every call matters. We understand your workflow, compliance needs, and pain points.
3
We Actually Care
Your MSP treats phones as an afterthought. We treat them as mission-critical infrastructure, because they are.
How It Works
From consultation to cutover in 48 hours. Zero downtime.
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One Meeting
We map your call flow, understand your needs, and design the perfect system. That's it - one meeting.
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Fixed Quote
Quote $X, pay $X. No surprise bills, no "additional support fees", no shenanigans.
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48-Hour Switch
We handle the entire cutover after hours or on weekends. You come in Monday morning, everything works.
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You're Live
Dedicated specialist on call. Same-day fixes. No lengthy ticket queues. Just a reliable, functional phone system.
Our Guarantees
We put our money where our mouth is.
Fixed Pricing
Quote $X, pay $X. No hidden fees, no "additional support" charges. Ever.
99.9999% Infrastructure Uptime
Less than 32 seconds of infrastructure downtime per year. Not on AWS/Azure/Google - dedicated infrastructure.
Risk Reversal
If we suck within 90 days (we won't), we'll help you port out at zero charge. We're that confident.
Dedicated Specialist
You get a dedicated VoIP specialist, not a lengthy phone queue. Direct line, same-day response.
Peak Hour Promise
Your phones work perfectly at 9am Monday morning when 20 clients call at once. That's when most systems choke. Not ours.
Premium Features Included
Enterprise-grade tools without the enterprise price tag.
🛡️ Independent Infrastructure
Not on AWS, Azure, or Google Cloud. When they go down (and they do), your phones keep working. Own hardware, own network, your reliability.
✓ Redundant data centers
✓ Battery & generator backup
✓ Failover in <5 seconds
🔗 CRM Integration
Works with Salesforce, Hubspot, Zoho, and more. Automatic call logging, click-to-dial, caller ID pop-up with client info. Your workflow, enhanced.
✓ Auto-populate client records
✓ Screen pop on incoming calls
✓ Call analytics in your CRM
️🎙️ Compliant Call Recording
Industry-compliant call recording with automatic consent notifications. Perfect for regulated industries or businesses that need documentation.
✓ Automatic consent announcements
✓ Searchable archives
✓ Retention policy automation
🤖 AI Digital Receptionist (Add-on)
Optional upgrade that routes calls with human-like responses. No more "press 1 for sales, press 2 for support." Callers talk naturally and get routed to the right person instantly.
✓ Natural conversation routing
✓ Eliminates robotic IVR menus
✓ Routes to correct department/person
Before vs. After MetaPhone
Before: Generic MSP
✗ Phone issue? Open a ticket and wait
✗ Choppy calls during peak hours
✗ "That'll be an extra $500 for emergency support"
✗ Generic solutions that don't fit your workflow
✗ You're customer #247 in the queue
After: MetaPhone
✓ Direct line to a dedicated specialist
✓ Crystal clear audio, even at 9 AM during Monday rush
✓ Fixed pricing. Quote $X, pay $X.
✓ Call flows designed specifically for your business
✓ You're a partner, not a ticket number
Here are some frequently asked questions
What if I'm stuck in a contract with my current provider?
We'll review your contract and help you understand your options. Many contracts have early termination clauses that are cheaper than staying with a bad provider. We'll do the math with you.
Can I keep my current phone numbers?
Yes. We handle the entire porting process. Your numbers stay the same, zero downtime during the switch.
What happens if my internet goes down?
We have cellular failover available for your internet service. Your phone system keeps working even if your internet doesn't. You can also forward to your cell number, or use the mobile app as a backup plan.
How long does implementation really take?
One meeting to design your call flow, then 48 hours to implement (we work after hours/weekends). You come in Monday, everything works. Custom CRM development or other advanced integrations may take additional time.
What's included in support?
Everything. You get a dedicated specialist, same-day responses. It's all included in your monthly fee - no surprise charges. Major phone system changes may be quoted as separate projects, but minor changes are included.
Do you integrate with my existing tools?
We integrate with all major CRMs, business tools, and software platforms with APIs available. If we don't have a pre-built integration, we'll build it for you.